Returns & Exchanges

At ArcShop, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing